Legal

Privacy Policy

Last Updated: February 07, 2026

1. Information We Collect

GemSphere Technologies Pvt. Ltd. ("we", "us", or "our") may collect personal information such as your name, email address, and phone number when you fill out forms on our website. We also gather non-personal information about your visit to help us improve our services.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Respond to your inquiries and support needs
• Send relevant updates and marketing communications (with your consent)
• Analyze website usage to improve user experience

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Technologies used include:

• Google Analytics (GA4): To analyze website traffic and user behavior.
• Microsoft Clarity: To understand how users interact with our website through heatmaps and session recordings.
• Apollo.io: To assist with lead generation and data enrichment.
• EmailJS: To facilitate direct communication through our contact forms.

4. Mobile Device Permissions

Our mobile applications may request access to certain features of your device to provide full functionality. These permissions are optional and can be managed in your device settings:

• Camera: Used for profile pictures or scanning documents.
• Storage/Photos: Used to upload or save files.
• Location: Used for location-based services (if applicable).
• Notifications: Used to send alerts and updates.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We use trusted third-party services for specific functions:

• Analytics: Google Analytics, Microsoft Clarity
• Functional: EmailJS (Form submission), Apollo.io (Lead data)

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.
• The right to request account deletion: You may request the full deletion of your account and associated data by contacting us at Contact@gemsphere.ai.

8. Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Governing Law

This Privacy Policy shall be governed and construed in accordance with the laws of Karnataka, India, without regard to its conflict of law provisions.

10. Your Choices

You can choose not to provide us with certain information, but this may limit your ability to use some features of our website. You may also unsubscribe from our emails at any time.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: Contact@gemsphere.ai
Address: Garuda BHIVE Workspace, Campus, BTM Layout, Bengaluru, Karnataka 560076